Veylo Privacy Policy
This Privacy Policy explains how Appify Studios LLC, a Wyoming limited liability company ("Appify", "we", "us", or "our"), collects, uses, stores, shares, and protects information when you use Veylo AI ("Veylo" or the "App"). Veylo lets users create AI-generated dance videos and images from user-selected photos, prompts, and templates.
By using Veylo, you acknowledge that you have read this Privacy Policy. If you do not agree with it, do not use the App.
1. Scope
This Privacy Policy applies to Veylo, our app backend, support communications, and related services that link to this policy. It does not apply to third-party websites, app stores, payment processors, or services that are governed by their own privacy policies.
2. Information We Collect
| Category | Examples | How we collect it |
|---|---|---|
| User content | Photos you select, uploaded image files, text prompts, selected templates, generated image and video outputs, output URLs, job ID, generation status, timestamps, retry status, and error state. | Directly from you when you choose a photo, write a prompt, select a template, start a generation, retry a generation, save, share, or view your history. |
| Purchase and entitlement information | RevenueCat App User ID, subscription status, product identifiers, entitlement status, credit balance, credit grants, renewal status, and purchase restoration status. | From Apple In-App Purchase and RevenueCat. We do not receive your full payment card number or Apple ID password. |
| Device, network, and technical information | IP address, app version, operating system, language preference, request metadata, server logs, performance data, crash or diagnostic data, and security signals. | Automatically when your device communicates with Veylo or when the App needs to diagnose reliability and security issues. |
| Support information | Email address, message content, attachments, app version, RevenueCat ID, and other details you choose to provide when contacting support. | Directly from you when you email or otherwise contact us. |
| Preferences and local app data | Selected language, onboarding completion, media consent status, local generation history cache, and local settings. | Stored on your device or synced with our backend where needed for the service. |
Veylo uses Apple's photo picker for selecting images where available. The App is designed to use only the image you select for generation, not to browse your entire photo library. If you choose to save a generated output, iOS may request permission to add media to your photo library.
3. How We Use Information
We use the information described above for the following purposes:
- To create AI-generated dance videos and images from the photo, prompt, and template you choose.
- To queue, process, retry, display, save, share, and maintain generation jobs.
- To provide generation history, including active, completed, failed, and canceled jobs.
- To manage subscriptions, credits, entitlements, purchases, and purchase restoration.
- To personalize app language, templates, and app experience.
- To provide customer support, troubleshoot bugs, prevent abuse, secure the service, and maintain service reliability.
- To comply with legal obligations and enforce our Terms and Conditions.
We do not use your selected photos to build a contacts database. We do not use photo data for advertising, third-party marketing, or biometric identification. Veylo is not intended for identity verification, facial recognition, or authentication.
4. AI Processing and Third-Party Service Providers
Veylo relies on service providers to operate the App. These providers may process information only as needed to provide, secure, maintain, or improve Veylo.
| Provider or category | Purpose | Information involved |
|---|---|---|
| Wiro and AI generation providers | Generate AI dance videos and images requested by the user. | Selected image (which may contain a face), prompt or generation instructions, generated output, technical request metadata, and job status. |
| RevenueCat | Manage subscriptions, entitlements, virtual currency or credits, purchase status, and purchase restoration. | App user ID, transaction information, entitlement status, subscription product identifiers, device and technical information. |
| Apple | App Store distribution, In-App Purchase, subscription billing, refunds, and purchase management. | Information Apple collects and processes under Apple's own terms and privacy policy. We do not receive full payment credentials. |
| Hosting, storage, CDN, security, and infrastructure providers | Host APIs, store generated outputs, serve media files, maintain uptime, protect against abuse, and diagnose errors. | Request metadata, IP address, logs, uploaded content, generated outputs, and job metadata. |
When you submit a photo for generation, you give us permission to transmit that selected photo and related generation instructions to third-party AI providers, including Wiro, for the purpose of creating the output you requested. Third-party providers may process data in countries different from your own.
5. Face Data
Because Veylo generates dance videos and images from photos you choose, a photo you upload may contain your face or the face of another person you are permitted to depict. Apple's guidelines treat such photos as face data. This section describes exactly how Veylo handles that data.
What we collect and how we use it
We collect face data only when you voluntarily select and submit a photo for generation, and only after you accept the in-app media consent. The photo is treated as ordinary image input. We use it for a single purpose: to create the AI-generated video or image that you requested. We do not extract facial geometry, create biometric templates or faceprints, run facial recognition, verify identity, or use the operating system's face-tracking, TrueDepth, or ARKit face APIs. Veylo does not access these APIs at all.
Sharing and retention
To generate your output, the selected photo is transmitted to our AI generation provider, Wiro, and the underlying model infrastructure, solely to produce the requested result. We do not retain your input photo after your generation has been processed. Wiro processes the photo under its own terms and privacy policy, and any independent retention by Wiro is governed by that policy. Generated outputs remain available to you for up to 30 days so you can view, save, and share them, after which they may be deleted. Face data is never sold, never used for advertising, and never used for biometric identification or profiling.
Third parties provide equal protection
Any third party with whom we share face data, including Wiro and its underlying model providers, is required by contract and applicable law to provide the same or equal protection of your face data as described in this Privacy Policy. These providers may use the face data only to generate your requested output and are prohibited from using it for biometric identification, facial recognition, advertising, or any other purpose.
Deletion and how to revoke consent
You can revoke your consent to our collection and use of face data at any time by turning off the in-app media consent, revoking photo-library access in iOS Settings › Privacy & Security › Photos, and discontinuing use of the photo-upload features. Revoking consent stops any further collection or use of face data.
To delete face data you have already submitted, or any output generated from it, contact us at [email protected]. We will delete the associated data and instruct our processors to do the same. As noted above, input photos are not retained after processing, and generated outputs are automatically deleted within 30 days.
6. Legal Bases for Processing
If you are in the European Economic Area, United Kingdom, or another region that requires a legal basis, we process personal data under one or more of the following bases:
- Contract: to provide Veylo, process generations, manage credits, and deliver subscription features.
- Consent: when you select and submit a photo (including face data), accept the media consent notice, allow photo access, contact support, or choose optional settings.
- Legitimate interests: to secure the service, prevent abuse, debug errors, improve reliability, and maintain business records.
- Legal obligations: to comply with tax, accounting, consumer protection, court, regulator, or App Store requirements.
7. Data Retention and Deletion
We do not retain input photos after processing. Generated outputs and generation history generally remain available for up to 30 days. Expired outputs may be deleted automatically. Some local history may also be stored on your device and can be cleared from the App where that option is available.
We may retain limited records for longer where necessary for security, fraud prevention, billing, refund handling, dispute resolution, legal compliance, enforcing our terms, or maintaining backups. Support emails are retained as long as reasonably necessary to handle your request and maintain support records.
You may request deletion of personal data, including face data, by contacting [email protected]. We may need to verify your request and may retain information where required or permitted by law.
8. Your Choices and Rights
Depending on where you live, you may have rights to:
- Request access to personal data we hold about you.
- Request correction or deletion of personal data, including face data.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request a portable copy of certain data.
- Appeal or complain to a data protection authority where applicable.
To exercise these rights, contact us at [email protected]. If your request involves purchases, Apple or RevenueCat records may also need to be handled through those providers.
You can manage or cancel Apple subscriptions through your Apple ID subscription settings. You can revoke photo library permissions in iOS Settings.
9. Sale, Sharing, and Tracking
We do not sell your personal data. We do not use third-party advertising SDKs in Veylo, and we do not use your selected photos, face data, or generated outputs for third-party advertising. If our practices change, we will update this policy and, where required, request consent.
We may share personal data with service providers for app functionality, security, billing, support, and legal compliance as described in this policy.
10. Security
We use administrative, technical, and organizational safeguards designed to protect personal data. Veylo uses encrypted network connections. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Transfers
We and our service providers may process and store information in the United States, Turkey, the European Union, or other countries where we or our providers operate. These countries may have privacy laws different from those in your location. Where required, we rely on appropriate safeguards for international transfers.
12. Children and Minors
Veylo is not intended for children under 13 and is not directed to the Kids Category. If you are under the age required to consent to data processing in your location, you may use Veylo only with permission from a parent or legal guardian.
Do not upload photos of minors unless you are the minor's parent or legal guardian, or you have all legally required rights and consents. If you believe a child has provided personal data to us without appropriate consent, contact us so we can take appropriate action.
13. User Responsibilities for Inputs and Generated Content
You are responsible for the photos you upload and the outputs you create or share. You must have the rights and permissions needed for any person, face, image, likeness, trademark, music, or other content included in your upload or output. Do not use Veylo to impersonate, deceive, harass, exploit, defame, or violate the privacy or publicity rights of another person.
14. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and may provide additional notice in the App or by other reasonable means. Your continued use of Veylo after an update means you acknowledge the updated policy.
15. Contact Us
If you have questions, privacy requests, deletion requests, or complaints, contact:
Appify Studios LLC
Wyoming limited liability company
Email: [email protected]